Feedback at Qualia

 

Qualia takes feedback seriously. To give Qualia feedback you can:

  • talk directly or email your child’s therapist
  • talk directly or email Qualia client services (Anna or Becci)
  • talk or email with Qualia Directors (Avalon Nixon or Sophie-Anna Barling)

While we aim to support you to solve any concerns, if you feel unsatisfied with the outcome, you can contact:

  • The National Disability Insurance Agency by calling 1800 800 110
  • Occupational Therapy Australia (www.otaus.com.au)
  • Australian Health Practitioners Regulation Agency (AHPRA) (www.ahpra.gov.au) or
  • Office of the Australian Information Commissioner (www.oaic.gov.au)

If you require further information, please contact the clinic on 9555 9776.

Thank you again for choosing Qualia to meet your child’s occupational therapy needs. We welcome your call or email if we can assist at any or if you have any concerns, questions or feedback.