Occupational Therapy Online Services


For a while now, Qualia has been offering occupational therapy services via an online platform. We feel really excited about this offering as it is really suited to our profession and service. A large part of occupational therapy is about considering a person’s natural environment and it is wonderful to have the opportunity to work with children and their families in their homes, virtually. We love to brainstorm home-based resources, tools and strategies to assist in achieving your child’s goals. You don’t need anything special to participate, just an internet connection and a Zoom link that we email you. And most importantly, the evidence says it’s works! And that is definitely our experience too.


What does an online therapy session look like?

An online session runs very similarly to an in-person therapy session. Your therapist will discuss goals for the session with you and your child, and conduct the session as per usual with instructions delivered via the online platform. If you are new to occupational therapy, you and your child’s first session will be an initial consult or assessment. As with in-person sessions, all individual therapy sessions are unique, and the session will look different depending on the goals that your child is working on. We ask that you are involved in the first session to get the best outcomes. Time at the end will be reserved for discussing strategies and ideas for continuing to work on the goals at home, offline.  

My child is currently having therapy at Qualia. Would we continue to work on the same goals?

This is entirely up to you. Your therapist will discuss with you the goals you and your child have chosen to work on and whether you might like to modify or reframe any goals for online services. Some families might choose to change their goals to take the opportunity to focus more on home-based tasks, and others may choose to continue to address goals that support school or preschool participation. This decision will be made collaboratively with you and your child. 

My child has not had OT before, but we are struggling to manage home-based learning. Is OT for us?

Absolutely. Occupational therapists are trained to help dissolve the space between your child’s performance and their potential. We are trained to work with families to identify different barriers, limitations and opportunities for growth to support your child with tasks that are important to them (and you). With just a few sessions, we can help you and your child set up their home-based learning. 

What platform would I need to use?

Qualia uses Zoom as an online platform to deliver therapy sessions. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing. Zoom also allows the therapist to share their screen to share resources with your child. Most importantly, Zoom is a secure platform, ensuring security of your information and confidentiality. You are not required to create an account, but will need to download the software for your first meeting. You can use a laptop, tablet or even a phone.

Would I need to do anything to prepare?

No, you can leave that part to us! Our dedicated therapists put a lot of thought and energy into each session to help children achieve their goals. You do not need to prepare anything specific, however you will probably find that your child will be more engaged if distractions around the home are reduced. However, your therapist will be ready to work flexibly with you, as distractions are, after all, a normal part of life! If things don’t go to plan, our therapists are adaptable and ready to improvise! This is what occupational therapy is all about and we feel excited about the opportunity to see your child in their own environment.

I am trying to work from home, and have other children… how will it work for me?

While we love having parents involved in sessions and absolutely welcome this, we are experienced in engaging your child virtually throughout the session and can loop you in at the end. Every family situation is different so your therapist can work with you to best support your family. We can get siblings involved in the session, or set them up with different challenges to keep them engaged while working with your child. We do ask that you stay nearby though! 

I’d like support to help my child at home!

We are also offering online parent consults to help you support your child with their goals, or with their learning at home. We can schedule these sessions at a time that works for you. 

What if we experience technical issues and is it secure?

While we cannot guarantee there will be no issues, we will do everything we can to ensure your child can access therapy in a seamless way. Qualia’s administration staff will be available over the phone (9555 9776) to help you if you need it. Zoom is a secure platform so we feel confident using this for therapy. To ensure confidentiality, all Zoom sessions are held in private rooms. For confidentiality reasons, we request that you don’t screen record the therapy session. However, should you wish to record a section of the session to reference later, we ask that you let your therapist know. Your therapist may also ask you to record a part of the session so you can later reference.  

How much does it cost? 

Online sessions will cost the same as your regular therapy sessions and still includes 40 minutes of face-to-face therapy time, plus approximately 5 minutes to provide feedback to you at the end. Your therapist will send through an email with a summary and ideas at the conclusion of the session. Online initial consults and assessments are aligned with in-person fees to reflect the clinical reasoning time, report and letter writing associated with these appointments and can be found on our fees page. 

Not sure online therapy is for you?

Get in touch if you are interested in a short trial to try it out with one of our therapists. Alternatively, we are able to create a clinical resource with tools and materials to continue working on at home. We are also offering a range of groups – please check the website and don’t forget to follow our Facebook and Instagram pages for the latest updates. 

Therapy resource packs

Qualia can also offer therapy resource packs that can be posted to you, to assist with increasing your access to tools for therapy or a home program. If you are interested, please speak with your therapist. Items from Qualia shop will also be available to be posted. 

If you have any questions about online services, please speak with your therapist or call us on 9555 9776.